Technologies That Improve The Customer Journey
With chatbots, we are entering the era of conversational commerce Chatbot technology has given birth to what specialists have dubbed…
Define Your Target Profiles And Personalities.
Burberry also took the same opportunity to make public its own chatbot that even allowed users to purchase items in…
What Is The Customer Journey Or The Customer Journey?
According to the Comm100 Live Chat Benchmark Report 2019, the average wait time (the length of time a visitor waits…
How To Create A Customer Journey Map?
This type of software is also able to conduct conversations through textual and auditory methods that emulate human behavior. How…
The Customer Journey: It’s Easier Than You Think
The company. The agile method in action: 10 minutes to understand everything 2 Second case study: that of Netflix .…
Why We Need Storytelling
It endeavors to complete the necessary steps as a priority in order to limit the risk of failure . In…
The Power Of Well-designed Storytelling
This allows them to decide which products are right for them before making a purchasing decision. The virtual reality application…
We Have A Remarkable Ease In Processing A Story And We Spontaneously Connect With A Story.
Customer journey guerlain Source: Guerlain 3D configurator by Hapticmedia The deployment of 3D product configurators brings many benefits to businesses…
Storytelling Is Effective Because It Is An Integral Part Of Our Daily Life.
Automatic communication thanks to conversational agents. Computer tracking technology The second technology that aims to improve the customer journey is…
Why Does Storytelling Work For Both Businesses And Consumers?
Today, almost any customer-centric and data-driven organization uses customer journey analysis , or the customer journey in French, to understand…
Basically, Storytelling Implements The Concept Of Emotional Branding.
Unlike this approach, negotiation only takes place upstream of the process. Once both parties – the client and the project…
Ceo Henri Foucaud On Bfm Business- Innovate For Commerce
Beyond offering the choice of ribbon, Guerlain wanted to give Internet users the possibility of choosing their bottle, among different…
Mass Customization: A Considerable Impact On The Productivity Of Industries
In the case of the luxury goods industry, this link with mass customization is crucial and acts as a tool…
Guerlain Continues The Adventure Of Online Personalization
What happens when brands successfully overcome the barriers to mass customization? This new approach is not only Taiwan WhatsApp Number…
The Agile Method In Action: 10 Minutes To Understand Everything
25-30% of customers show a high interest in purchasing such products , making customization a huge market for potential incoming…
How Can Chatbots Revolutionize Your Business?
The customer wants something more personalized and more inspired. OneSpot study finds 92% of customers want an ad that looks…
What Is Storytelling?
The interactive tool powered by live 3D models allows customers to customize products as they wish , monitor their adjustments,…
Storytelling: How To Successfully Apply It To Your Business? With Real Case Studies
UX is also applied in the study of users to understand user behaviors, needs and motivations. Other areas of adoption…
Ux: What Is It And How Do You Get It Right?
It will make the website more attractive to the user and an attractive design will make them spend more time…
Research Shows That We Remember Stories Better Than Factual Information.
UX and UI, what are they? In the digital age, the effectiveness of a product or service cannot be limited…
In The Luxury Goods Sector, The First Step Must Be The Integration Of Online And Offline Commerce
Amikasa goes even further: in addition to the classic display of products, the brand also allows its customers to customize…
Precise And Targeted Segmentation Allows Maximum Benefit From Customers
In the medical sector, augmented reality techniques make it possible to perform surgical interventions in a controlled environment. Thus, surgeons…
Data Collection And Analysis As A Vehicle For Improving Performance
Do not hesitate to contact us to take advantage of a dedicated demonstration and request an estimate for a 3D…
The Advent Of Digitization And The Phenomenon Of The Second Screen
Web technology company NetEase, for example, has changed its campaign from the content originally planned, read below: “Don’t linger in…
Why Should Today’s Businesses Consider An Omnichannel Marketing Strategy?
Another good example is the charity sale organized by DvF in live streaming which raised more than 25,000 dollars for…